Transparency report
How we handle reviews
A review site is only useful if you can trust it. Here is exactly what happened to reviews on ZedReviews: how many we published, how many were hidden or removed, and why. Counted straight from our records, updated every hour.
Last updated 4 October 2026, 16:04 ยท Our review rules
The last 12 months
What happened to every review
Businesses reply to 0% of reviews. Phone or ID numbers were automatically removed from 0 reviews to protect people's privacy.
Hidden by businesses (0)
A business can hide a review only for one of these reasons. The hidden count shows on its page, so customers can see it.
| None |
Businesses can never hide a review just because it's negative, and never delete one.
Removed by ZedReviews (0)
Our staff remove a review only after checking it against our rules, usually after a reader reported it.
| None |
Checked before showing
Some reviews wait for a person to check them before they show: when a page suddenly gets many reviews, when one phone reviews many businesses, or when wording is copied. Owners and staff can't review their own business at all.
| Reviews held for a check | 0 |
| Published after the check | 0 |
| Removed after the check | 0 |
| Still being checked | 0 |
| Consumer alerts on businesses caught faking reviews | 0 |
| Reviews from customers who confirmed their number or email | 0% |
Legal complaints from businesses
A business can formally complain that a review states something false as a fact, abuses someone or is fake. Honest opinions are turned down and stay up. When a complaint meets the rules, the review is paused and the reviewer can stand by it. How it works
| Complaints received | 0 |
| Turned down: the review stayed | 0 |
| Reviewer stood by it and it was kept or restored | 0 |
| Removed: the reviewer didn't stand by it within 7 days | 0 |
| Removed after looking at both sides | 0 |
| Removed by the reviewer | 0 |
| Still being dealt with | 0 |
| Removed under a court order | 0 |
Reports from readers
Anyone can report a review that breaks the rules. Staff check every report; the review stays up while we look.
| Reports received | 0 |
| Reviews reported | 0 |
| Checked and kept (didn't break the rules) | 0 |
| Checked and removed | 0 |
| Still being checked | 0 |
Automatic checks
An AI reads new reviews and points staff to possible rule-breaking. It never removes anything: reviews it thinks may be paid for or written by an insider wait for a person to check.
| Reviews checked | 0 |
| Pointed out to staff | 0 |
| Kept after a person checked | 0 |
| Removed after a person checked | 0 |
Month by month
| Month | Reviews | Hidden by the business | Removed by ZedReviews |
|---|---|---|---|
| October 2026 | 0 | 0 | 0 |
| September 2026 | 0 | 0 | 0 |
| August 2026 | 0 | 0 | 0 |
| July 2026 | 0 | 0 | 0 |
| June 2026 | 0 | 0 | 0 |
| May 2026 | 0 | 0 | 0 |
Since we started
0 reviews written. 0% are showing. Businesses hid 0 and ZedReviews removed 0 for breaking the rules. 0 business owners proved they own their listing; we turned down 0 claims that didn't.
Our promises
- We never accept money to remove, hide, change or move reviews. Paid plans buy tools, never a better score or ranking.
- Every review shows as written. We only remove phone and ID numbers, automatically, to protect privacy.
- Businesses can reply to every review, but they can't edit or delete them.
- Think a review breaks the rules? Use the Report link under it. Think we got a decision wrong? WhatsApp us.